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VOIP – Managed IT – Cabling – Cybersecurity

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Cost, Continuity, and Complexity

We know the pain points you are facing in the world of IT.

Falling Behind Means Bad News

Regulatory Compliance isn’t optional—It’s Mandatory.
Cyber Attacks are Increasing and no one is Immune.
What would happen if your systems went down right now?

Our Business is to Protect Yours

Expert IT Support & Consulting
Proactive Monitoring & Maintenance
Cost-Effective Outsourcing

Simple Support. Real People.

When you need help, you get a team that responds fast and communicates clearly. No jargon, no runaround. Just friendly experts who know your business and keep you running. You can reach us by ticket, email, or—if it’s critical—our 24/7 emergency line.

Fast Response Times You Can Count On.

We answer critical issues within 15 minutes, standard requests within 1 hour, and we monitor your systems 24/7 so we can fix problems before you feel them. It’s IT support that’s proactive, not reactive—because downtime isn’t an option.

Secure, Managed, and Always On.

From networks and servers to cybersecurity and compliance, ICS keeps everything stable, secure, and up to date. You stay focused on your business while we handle the tech behind the scenes—with the same care and attention you’d expect from an in-house team.

Benefits of Working with ICS

Comprehensive Solutions

Simplifies business operations, eliminates finger-pointing between vendors, and ensures smooth collaboration across all IT services.

Cost-Efficiency & Scalability

Flexibility and cost predictability free up resources, enabling you to invest in your business while ensuring your IT systems grow as you do.

Enhanced Security & Compliance

Protecting sensitive data is critical for avoiding financial penalties and long term reputational damage. We’ll ensure you meet these standards.

What People are Saying

“Steve Clark and his team of highly trained employees have been working with us, for a few years now. They have continually helped us with our growth and to think ahead.

I can call or e-mail Steve at any time and know that my questions or issues will be resolved quickly.”

Fleschner, Stark, Tanoos, & Newlin

Law Firm

“All of the guys at ICS work hard to provide excellent service. I am amazed at the response time. It has been a pleasure working with Steve to update our system and look forward to additional business with ICS in the future.”

Jill Wiram

Technology Coordinator, Southwest Parke CSC

“There are not too many times you’ll find a company that is as friendly, outgoing, quality oriented and professional as ICS. Because of our experience with ICS, Covered Bridge IS a better company… a company more able to keep up with the fast paced world of today’s technology.”

Neil Kapperman

Site System Administrator, Covered Bridge Special Education District

Features ICS Provides

24/7 Monitoring and Support
Proactive Maintenance and Updates
End-to-End Compliance Management
Scalable Cloud Hosting Solutions
Enterprise-Level Network Security

Disaster Recovery
Unified Communication Systems
Customizable Networking Solutions
Voice and Data Cabling Infrastructure
IT Strategy and Consulting

FAQ

“It’s too expensive and we’re worried about the ongoing costs of managed services.”

While the upfront costs seems higher than maintaining an in-house team, managed services often save money long-term by reducing downtime, optimizing system performance, and providing predictable, flat-rate pricing. Never worry about IT personnel turnover affecting your business again.

“How do you integrate with our existing systems and software?“

We begin by conducting a thorough assessment of your current infrastructure and software. Our team works closely with your internal IT staff or department to ensure a smooth integration, minimizing downtime and disruptions. We have experience integrating with a wide range of platforms and systems.

“Transitioning to an external provider seems too complicated and disruptive to our operations.”

ICS is experienced in seamless transitions with minimal disruption. We typically plan migrations thoroughly, ensuring minimal downtime and training your team on new systems when needed.

“What services are included in your managed IT package?“

Our managed IT package includes 24/7 monitoring and support, proactive system maintenance, patch management, cybersecurity services, data backups, and disaster recovery planning. However, each client is different so we will do initial and ongoing consultations to ensure our services fit your exact needs.

“How will your phone solutions improve our business communication?“

Our enterprise phone solutions offer features such as call routing, voicemail-to-email, mobile integration, and conferencing, allowing your team to stay connected no matter where they are. This boosts efficiency, enhances customer service, and allows for seamless communication across all channels.

“Is Access Control a good fit for my business?“

With access control, you’re not just boosting security—you’re simplifying operations, keeping your team safe, and staying compliant. It’s an investment that makes managing who goes where easy, protects your assets, and brings real peace of mind.

Schedule a Consultation Today