Many companies have internal IT departments that are both responsive and flexible. While this can be a great opportunity for your business, there are also real opportunity costs for doing it this way. While 46% of business leaders have already implemented traditional physical security solutions, according to STANLEY Security's 2022 Industry Trends Report, roughly 78% of them say their organization has begun rapidly adopting new technology due to the pandemic. Managed IT support helps make your company more efficient by allowing you to focus on your clients and what you do best. Let an expert IT service provider handle the rest.
Managed IT support is when your company makes a contract with an outside company whose business is providing information technology services for other companies. A managed IT support company is a smart, flexible way to provide IT support services for your business. They can provide your company with smart, scalable security and an IT support service that will respond effectively and scale well to your business needs.
If your company performs its own IT support service, you will need to have people on staff whose sole job is to provide IT support for the rest of your business. For large companies, this is a feasible goal, but there are plenty of small companies with under 100 employees that can't handle this. While larger small businesses can do in-house IT support, businesses under 100 employees may not be able to due to their size and cost. Plus, companies that outsource their IT work to an outside contractor will likely see their IT expenses drop versus companies that perform it in-house.
When you have a managed
IT support service, the contractor is responsible for your comprehensive support. This means that IT service companies will provide all the security you need including hard drive destruction, backup and recovery, malware protection, and even email monitoring. With managed IT support, you'll be able to focus on your own company again. No more are the days of trying to work out technical issues with a client when your presence could be better utilized elsewhere.
IT support improves your overhead and gives your employees the chance to do what they're good at. Contact Innovative Communication Solutions Inc today for more information. We look forward to hearing from you!
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